Terms & Conditions

The following are the terms and conditions of sales of goods by us at Bear & Lace. By accessing or using bear-and-lace.co.uk and by clicking to indicate you have and agreed these terms when ordering, you agree to be legally bound by these terms and conditions. We operate under the trading name of Bear & Lace LTD. We are a registered in England and Wales under the company number 12684118 and with our registered office and main trading address at 378 Wingletye Lane, Hornchurch, Essex, RM11 3BU. If you do not understand our terms and conditions please get in touch with our Customer Care Department before placing your order. Please be aware that we change these terms from time to time so check each time you make a new purchase to ensure you still agree to them. We are unable to fulfil an order if you do not agree to our terms and conditions.

The following, together with our Privacy Policy, Delivery Policy and Returns Policy gives you information the legal terms and conditions and Bear & Lace on which we sell any of the products listed on our website to you. The terms and conditions stated here do not affect your statutory rights.

Legal Age to Purchase from Bear & Lace

By purchasing from Bear & Lace, you declare that you are over 18 years of age or of the legal age to own our products in the area in which you live. If we find you to be under the legal age then we will be unable to complete your order. 

Your Contract with Bear & Lace 

All orders made through the Bear & Lace website are subject to acceptance and availability. We reserve the right to cancel your order at any time and for any reason.

The official contract between yourself and Bear & Lace LTD does not begin until you receive an email from Bear & Lace LTD stating that your order has been dispatched.

Although all prices of our products are accurate when they are first entered, we reserve the right to change prices on bear-and-lace.co.uk without prior notice.


If you would like to cancel your contract with us in accordance with your legal right to do so, then please let us know you have decided to cancel by emailing our Customer Care Team [email protected]. Please refer to our Returns Policy for further information. 

Email Marketing

To find out details about Bear & Lace email marketing please refer to our Privacy Policy.


Read our Privacy Policy to find full details on how we store, collect and use your personal information. Also the length of time for which we keep it, those who we may share it with plus the reasons why we and others will contact you. This includes marketing and advertising messages and your rights when it comes to you personal information.

Our website also uses cookies and the like to store information every time you use it. More about how we use cookies can be found in our Cookies Policy.


Action Against Fraud

Fraud is something we at Bear & Lace take incredibly seriously and we do our utmost to prevent fraudulent activities. Any information provided that we find to be false or inaccurate in relation to fraud will be passed directly to the relevant fraud prevention agencies. Our merchant providers offer very high payment security and protection against fraud.

Special Offers and Gift Vouchers

We love giving you a great deal at Bear & Lace so we offer special discounts. All of our % off codes and offers are for use on full priced products only (Products with an asterisk* are not included in any discount offers) All products, offers and promotions are subject to product availability. We retain the right to withdraw offers at any time.

Our Bear & lace Gift Vouchers can be purchased in £50, £100, £250 and £500 denominations. These are non-refundable and cannot be exchanged for cash. 

Gift Vouchers can only be sent to the card holder. We are able to send you the Gift Voucher as a physical card in the post or electronically for you to forward to your lucky recipient. Gift Vouchers are valid for 12 months from date of purchase.

If you would like more information on our offers and gift vouchers please contact us [email protected]


At Bear & lace we do not accept any responsibility for lack in performance or for injuries that occur with use of our products or of those we sell. We also will not be held responsible for any errors that are experienced on our website. The colours of products and packaging may differ slightly from our website. Please note, this does not affect your statutory rights in relation to the goods and them being fit for purpose.

We do not accept responsibility for the content of external websites that are linked to our own. 


Any text, images and other material found within our Bear & Lace website and social media platforms may not be copied, downloaded, reproduced, republished or transmitted in anyway unless it is for your own non-commercial use. Unless permitted by Bear & lace LTD.

 Acceptance of Our Terms and Conditions

When you visit our website and place an order you are therefore agreeing to these Terms and Conditions. 

When we refer to “you” and “your” this refers to the person or company that has entered into a contract with “us”, “we” and “our” which refers to Bear & Lace LTD. 

If you require further information regarding our Terms and Conditions then please contact the Bear & Lace Team [email protected]